Return Policy

At Bossy Glamworks, we strive for 100% customer satisfaction. If you’re not completely satisfied with your purchase, you have the right to return eligible items within 14 days of delivery for a refund to your original payment method.



Return Eligibility:



  • Timeframe: Returns must be initiated within 14 days of receiving your order.
  • Condition: Items must be unused, unwashed, and in their original condition with all tags attached.
  • Packaging: Returns should include the original packaging.




Non-Returnable Items:



The following items are final sale and cannot be returned:


 

  • Items marked as final sale 



Boots Return Policy:



  • Condition: Boots must be unworn and returned with all original tags and packaging.
  • Try-On Instructions: To prevent scuffing, try on boots on carpeted surfaces only.
  • Packaging: Boot boxes must not have tape or shipping labels attached directly; place the boot box inside a shipping box.




Return Process:



  1. Submit a return request through our Return Portal.
  2. Once approved, you’ll receive return instructions via email.
  3. Ship the item(s) back to us using your preferred shipping method.
  4. Upon receipt and inspection, we’ll process your refund to the original payment method.



Please Note:


  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Refunds may take up to 14 days to process after we receive your return.
  • FOR ORDERS PURCHASED THROUGH KLARNA ONLY: We do not offer store credit or exchanges.
  • Orders cannot be canceled once placed.