At Bossy Glamworks 100% satisfaction is our goal. However, should you not be satisfied with the product you have received, you have 7 days to return your item(s) to be issued a store credit. We do NOT issue refunds or exchanges. All returns will be processed as store credits, and the funds will be available for you to use. Please note: STORE CREDITS EXPIRE AFTER 1 YEAR IF THEY ARE NOT REDEEMED.
Orders cannot be cancelled once they are placed.
All accessories, ALL WHITE garments, bodysuits, leggings, custom t-shirts, sweatshirts, permanently marked down items and items sold at more than a 20% discount are FINAL SALE and cannot be returned. Please note that if you purchase an item at a discounted rate and return the item, the discount cannot be transferred to your next purchase. All sale codes are ONLY VALID during the time of the sale. (This includes the VIP discount offered in first purchases.)
We are happy to offer you returns to ensure the highest customer satisfaction. To optimize your customer service experience, please note that effective June 1,2020, there will be no exception to our return policy. You must submit the online request form and receive approval to get store credit. If you return items without completing the process, your items will be returned to you.
Click here to start your return. After your return is approved, you will receive an email with instructions on how to return your item. Customers are financially responsible for their return shipping fee. We do not issue store credit for the purchase of Route package insurance as well.
NOTE: There is typically a delay in our mail delivery because of how it is forwarded, so please allow 7-21 business days for us to receive returns. Please do not send emails asking have we received or processed your return if it is still within that timeframe. As promised, when we receive your return, we will contact you with confirmation of your store credit.